Terms and Conditions
Welcome to Optigen! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our platform, you agree to these Terms in full. If you do not agree, please do not use our website.
1. About Us
Optigen is an ecommerce platform offering health and fitness products to customers across [Insert Your Country or Region]. Our goal is to help you live a healthier, more active life through high-quality products and reliable service.
2. Eligibility
You must be at least 18 years old to make a purchase on our website.
3. Orders
When placing an order, you agree to provide accurate and complete information. All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.
4. Pricing and Payments
All prices are listed in Rupee and include applicable taxes unless otherwise stated.
We accept the following payment methods:
- UPI
- Cash on Delivery (COD)
- Visa
- Mastercard
5. Shipping and Delivery
We currently deliver all over India. Delivery times may vary based on your location and order volume. Estimated delivery times will be provided at checkout.
6. Returns and Refunds
We want you to be happy with your purchase. If you’re not satisfied, you can return eligible items within 7days of delivery.
To be eligible for a return:
- Items must be unused and in original packaging
- Proof of purchase is required
Refunds will be issued to the original payment method after we inspect the returned item.
7. Product Information
We strive to ensure all product descriptions and images are accurate. If you receive a product that does not match its description, please contact us immediately.
8. Intellectual Property
All content on this site, including logos, graphics, images, and text, is the property of Optigen and protected by intellectual property laws. You may not use any content without our written consent.
09. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated Terms.
10. Contact Us
For any questions or concerns, please contact us at:
📧 Email: [email protected]
📞 Phone: (+91) 8668846457
📍 Address: Building No./Flat No.: Plot No B-2
Name Of Premises/Building: R.S. No 298/3
Road/Street: Near Karadge Point
Locality/Sub Locality: Govindrao Kalikate Nagar
City/Town/Village: Kolhapur
District: Kolhapur
State: Maharashtra
PIN Code: 416012